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 This Privacy Statement discloses the information
gathering and dissemination practices of AmeriHealth Administrators (the
"Company") in connection with www.amerihealth-tpa.com and all other Web sites
owned and/or operated by the Company. The Company can be contacted by mail at 720 Blair
Mill Road Horsham, PA 19044, attention Webmaster, by phone at 800-492-2385,
or by e-mail at webteam@amerihealth-tpa.com.
1. Collection of Personal Information from Site Visitors
The Company may collect and/or track (1) the home server domain names, e-mail
addresses, type of client computer, files downloaded, search engine used, operating
system, and type of Web browser of visitors to the Company’s Web site, (2) the e-mail
addresses of visitors that communicate with the Company via e-mail, (3) information
knowingly provided by the visitor in online forms, registration forms, surveys, e-mail,
contest entries, and other online avenues (including demographic and personal profile
data), and (4) aggregate and user-specific information on which pages visitors access.
The Company may place Internet "cookies" on visitors’ hard drives.
Internet cookies save data about individual visitors, such as the visitor’s name,
password, user-name, shopping cart, screen preferences, and the pages of a site viewed by
the visitor. When the visitor revisits the Company’s Web site, the Company may
recognize the visitor by the Internet cookie and customize the visitor’s experience
accordingly. Visitors may decline Internet cookies, if any, by using the appropriate
feature of their Web client software, if available.
When a visitor performs a search within the Company’s Web site, the Company may
record information identifying the visitor or linking the visitor to the search performed.
The Company may also record limited information for every search request and uses that
information only to solve technical problems with the service and to calculate overall
usage statistics.
2. Use of Personal Data Collected
Personal data collected by the Company may be used by the Company for many reasons, for
example, for editorial and feedback purposes, for marketing and promotional purposes, for
a statistical analysis of users’ behavior, for product development, for content
improvement, or to customize the content and layout of the Company’s site. Aggregate
data on visitors’ home servers may be used for internal purposes or provided to third
parties such as marketing firms. Individually identifying information, such as names,
postal and e-mail addresses, phone numbers, and other personal information which visitors
voluntarily provide to the Company may be (i) added to the Company’s databases and
used for future calls and mailings regarding site updates, new products and services, and
upcoming events, or (ii) provided to reputable third parties who provide products and
services which the Company believes that visitors may be interested in purchasing or
obtaining.
3. Disclosure of Personal Data to Third Parties
Any third party to which the Company shares, rents, sells, or otherwise discloses
personal data for marketing purposes will be under a contractual obligation to use the
personal data solely for marketing products and services which the Company determines, in
its sole judgment, that visitors might find of interest. The Company will use its
reasonable efforts to identify whether such third parties may have products or services of
interest to visitors to the Company’s site. However, such parties are independent
third parties over which the Company exercises no control, and therefore the Company is
not responsible for their conduct, products, or services, and will not be liable therefor.
The Company will only disclose to third parties information in aggregate form, that is
publicly available, and/or that is knowingly and voluntarily disclosed by visitors.
4. Security Measures
The Company has implemented numerous security features to prevent the unauthorized
release of or access to personal information. For example, all Company employees are
required to certify their understanding that personal information is considered
confidential, that it is important to safeguard personal information, and that the Company
will take appropriate action against any employee who fails to acknowledge these facts or
adhere to the requisite standards of conduct. Please be advised, however, that the
confidentiality of any communication or material transmitted to/from the Company via this
site or e-mail cannot be guaranteed. Accordingly, the Company is not responsible for the
security of information transmitted via the Internet. For more private communication,
visitors who have health coverage through or administered by the Company can contact the
Company by telephone at the number listed on their member identification card.
5. Opt-Out Right
Visitors may opt out of having their personally identifiable information retained by
the Company, used by the Company for secondary purposes, disclosed to third parties, or
used by the Company or third parties to send promotional correspondence to the visitor by
contacting the Company via postal mail, e-mail, or telephone at the addresses above. (This
does not apply to collection of the type of Web browser of visitors to the Company’s
Web site.)
6. Access to and Ability to Correct Personal Data
Upon request via postal mail, e-mail, or phone, the Company will provide to visitors a
summary of any personally identifiable information retained by the Company regarding the
visitor. Visitors may modify, correct, change or update personally identifiable
information that the Company has collected via this Web site or may cause their personal
record to be removed from the Company’s database by contacting the Company via postal
mail, e-mail, or telephone at the addresses above.
7. Collection of Personal Data from Children
To the extent that the Company is able to determine the age of users by their
submissions to or communications with the Company’s Web site, the Company will not
knowingly (a) collect or post information from individuals under the age of sixteen
("children") without their parent’s or guardian’s consent, or (b)
provide any personally identifying information collected from children, regardless of its
source, to any third party for any purpose whatever.
If registration is required for any services on the Company Site, and a user submits
information to the Company’s Web site through such a registration process that
indicates that such user is a child, the child’s parent or guardian will be alerted
to the child’s registration and will be provided instructions on how the parent or
guardian can delete the child’s registration, if so desired. No information collected
through the Company’s Web site from users self-identified as children will knowingly
be used for any direct marketing or promotional purposes. If there are no age restrictions
on a contest which requires registration, and if a child wins, notification and prizes
will be sent to the parent(s) or guardian(s) identified in the initial registration
process.
8. The Company’s Right to Contact User
The Company reserves the right to contact site visitors regarding account status and
changes to the subscriber agreement, privacy statement, or any other policies or
agreements relevant to site visitors.
9. The Company’s Right to Change Privacy Statement
The Company reserves the right to change this Privacy Statement at any time by
notifying visitors of the existence and location of the new or revised privacy statement.
Any change to this Privacy Statement shall be effective as to any visitor that has
accepted the Company Web Site Terms and Conditions before the change was made. |
